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ASCM Insights

Corning’s Strategic Planning Turns Legacy Glass into AI Gold

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From the classic floral dish holding a steaming casserole or the trusty Pyrex measuring cup passed down through generations, Corning has been a fixture in our kitchens for decades. Now, that same spirit of durability is powering the AI revolution. By focusing on vertical integration and employee expertise, Corning has pivoted from household brand to high-tech powerhouse. 

The business of internet connection is far from new to Corning. However, the company actually “lost money on fiber-optic cables for nearly 20 years,” reports The Wall Street Journal. But with demand for AI data centers sky-high, Corning has become the “the connector of choice for giants including Apple and Meta.  

Back in 2018, Corning’s head of fiber optics toured a Facebook data center. This inspired the company to invest in creating thinner, tougher cables that move data via light and consume significantly less energy than traditional electrical copper. The new cable, called Contour, reduces a set of 16 connectors down to a single one,” per CNBC. It’s a bet that recently paid off: Corning just inked a $6 billion deal with Meta. 

The boom in fiber optics parallels another of Corning’s big businesses: creating the Gorilla Glass for every iPhone and Apple Watch. Apple recently announced its own $2.5 billion deal, through which all of the tech company’s glass will be manufactured at Corning’s Kentucky plant.  

U.S. manufacturing is a key element of Corning’s success; fully half of its production takes place at its headquarters in Corning, New York; in Harrodsburg, Kentucky; or at a network of plants throughout North Carolina. Further, the company outsources almost nothing,” instead relying on vertical integration and designing required machinery in-house. This stands in stark contrast to the global electronics industry highlighted in ASCM’s The Chain documentary series. The episode details how production is typically outsourced to an intricate web of hundreds of suppliers across dozens of countries. By choosing vertical integration instead, Corning has scaled rapidly and retained key knowledge. 

This culture of protecting intellectual capital is proven in several ways. First, when the company pivots to a new form of production or output, Corning reassigns its engineers instead of laying them off. As a result, employees accumulate expertise over decades and across many different projects. Likewise, during the pandemic, the business employed nearly 5,000 more workers than revenue required. Corning chose to offer stock options instead of letting people go. As The Journal states, “Now that demand for fiber is booming, the company needs all of those workers and capacity  and more.” 

Lean into strategic planning 

Corning’s shift from kitchen cabinets to data centers underscores a vital truth: Business growth is rarely a straight line, and success favors those who master the art of strategic planning. According to ASCM’s latest report, From Reactive to Orchestrated: Your Ascent to Supply Chain Maturity, organizations that prioritize planning maturity significantly outperform their peers. Backed by SCORmark benchmarking data and real-world case studies, the report shows where most supply chains fall short and how focusing on five core planning pillars can unlock measurable ROI. Download the report today and begin working toward true supply chain durability. 

About the Author

Abe Eshkenazi, CSCP, CPA, CAE CEO, ASCM

Abe Eshkenazi is chief executive officer of the Association for Supply Chain Management, the largest organization for supply chain and the global pacesetter of organizational transformation, talent development and supply chain innovation.