Effective December 14, 2022
APICS, Inc., d/b/a Association for Supply Chain Management, an Indiana nonprofit corporation, ("ASCM") respects your privacy as a visitor to its website and has developed the following privacy policy to inform you about how ASCM handles your personal information after receiving it. This Privacy Policy governs ASCM's use of your information both on the ASCM website (https://www.ascm.org), APICS website (https://www.apics.org), and on the ASCM Membership App.
This website is not intended for children and we do not knowingly collect data relating to children.
ASCM participates in the E.U-U.S. and Swiss-U.S. Privacy Shield frameworks, which consist of seven commonly recognized privacy principles and sixteen supplemental principles (collectively the “Privacy Shield Principles”). APICS participates in the frameworks and is subject to their terms and conditions. The Privacy Shield Principles are set forth by the U.S. Department of Commerce and govern the collection, use, and retention of personal information transferred from the European Union (“EU”) and Switzerland to the United States. The Privacy Shield program is administered by the International Trade Administration (“ITA”) within the U.S. Department of Commerce.
APICS has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. APICS is committed to subject to the Principles all personal data received from the EU and Switzerland in reliance on the Privacy Shield. In the event the provisions of this document or the APICS Online Privacy Policy conflict with the Privacy Shield Principles, the Privacy Shield Principles shall govern. APICS is subject to the investigatory and enforcement powers of the Federal Trade Commission (“FTC”). To learn more about the Privacy Shield, and to view APICS’ certification, please visit www.privacyshield.gov and www.privacyshield.gov/list. APICS Supply Chain Council Inc., d/b/a ASCM Foundation, an Illinois not-for-profit corporation and corporate subsidiary of ASCM, also adheres to the Privacy Shield Principles and participates in the EU-U.S. and Swiss-U.S. Privacy Shield frameworks as a “covered entity” under ASCM.
ASCM is the controller and responsible for your personal information (“ASCM, "we", "us" or "our" in this privacy policy).
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out in Section 15 below.
You have the right to make a complaint at any time to EU supervisory authorities for data protection issues (https://edps.europa.eu/data-protection/our-role-supervisor/complaints_en) or to the Federal Data Protection and Information Commissioner (FDPIC) of Switzerland as may be applicable. We would, however, appreciate the chance to deal with your concerns before you approach such authorities so please contact us in the first instance.
When you engage in activities such as create a website user profile on our website, create an APICS ID, sign up to receive an APICS publication, register to become a member, register for an APICS certification course, register for an APICS certification test, register for an APICS Conference–or other event hosted by ASCM, shop on our website, or otherwise use the ASCM website, ASCM may gather your personally identifiable information (“Personal Information”).
Your Personal Information may include, but is not limited to, your name, address, phone number, email address, birthdate, electronic signature, personal identification numbers, IP addresses, mobile device identifiers, geo-location, or any other personally identifying data collected from you by ASCM or its authorized agents.
By using the ASCM website, you agree to allow ASCM and its agents to gather, store, and share your Personal Information subject to the limits of this Online Privacy Policy.
We do not collect any Special Categories of Personal Data about you (this includes ideological views or activities, information on social security measures or administrative or criminal proceedings and sanctions, which are treated outside pending proceedings, details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
ASCM takes the security of your Personal Information very seriously. When your Personal Information is stored by ASCM, we use reasonable and appropriate measures to protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction. Unfortunately, data transmission over public networks cannot be guaranteed to be one hundred percent secure. While ASCM will use all reasonable means to protect your Personal Information, ASCM cannot guarantee the security of your transmissions of such Personal Information, and you use the ASCM website at your own risk. If you suspect your Personal Information has been compromised, please notify ASCM Customer Support using the contact information provided below.
When you create an APICS ID, we may use information collected from technologies such as cookies, web beacons, and page tags, as described herein, to improve your experience of our website. For example, by saving information concerning the pages you visit and products you purchase, we will be able to provide you with information on other ASCM goods and services that may be of interest to you. Furthermore, by creating an account with ASCM, there is a possibility of receiving content from third parties through ASCM, as discussed under Section 5.5, below.
ASCM has entered into agreements with certain third parties with geographical affinity (“Local Partners”) with APICS ID holders in order to permit such Local Partners to provide APICS ID holders with benefits related to their affiliation with ASCM at a local or regional level. ASCM may share personal information with such Local Partners, and those Local Partners may share personal information with ASCM in order to provide local and regional benefits to APICS ID holders. Furthermore, when such a Local Partner shares personal information with ASCM in this way, an APICS ID will be created with that information, for use by the user whose information was used for that account.
Based on the information we gather, we may use targeted advertising from third party vendors, customized to reflect your interests. For example, if you purchase certain materials from ASCM, ASCM may display advertisements from vendors of similar materials. To accomplish this, we may use cookies and other technologies in order to recognize your computer at the time we display an advertisement to you. ASCM may tailor advertisements based on your use of our website, such as tracking the pages you visit, the searches you make, or the goods or services your purchase. ASCM does not correlate activities described in this section with your Personal Information, and we will not provide advertisers with your Personal Information when you view a targeted advertisement. However, through your interaction with a targeted advertisement, you consent that an advertiser may infer that you meet certain targeting criteria for the display of the advertisement.
In creating an APICS ID, and as a condition of having an APICS ID, you expressly consent to ASCM’ use of your Personal Information and non-personally identifiable information as described in this section. Moreover, in using an APICS ID you expressly acknowledge and agree to our collection and use of such information as described in this section.
You can opt-out of the use of your Personal Information as described in this section by deleting your APICS ID. To delete your APICS ID, please contact ASCM Customer Support using the contact information provided below.
ASCM may use your Personal Information to provide services to you upon your request. Such services may include sending you newsletters and publications, responding to your questions and comments, communicating with you concerning your purchases on the ASCM website, emailing you updates concerning ASCM products and services, and personalizing your visits to ASCM website.
You may opt-out of the use of your Personal Information as described in this Section by contacting ASCM Customer Support using the contact information provided below.
APICS conducts Certification training and Certification testing (together “Certification Programs”) and permits registration for the certification programs on its website. APICS Certification Verification Tool (“CVT”) is an integral part of APICS Certification Programs. Through APICS’ CVT, third parties may request information related to an individual’s Certification status, in order to verify any APICS certifications resulting from its Certification Programs. Such third parties may include natural persons or business entities. ASCM may provide information related to your Certification status (“Certification Information”) to such third parties upon request. Certification Information may include, but is not limited to, your full name, your city and state of residence, any certification(s) if applicable, certification date(s), certification expiration date(s), and any certification status, if applicable. The CVT component of APICS Certification Programs is intended to safeguard the general public and ensure reliability and continuity in the supply chain industry by providing confirmation of certifications for qualified individuals successfully completing APICS Certification Programs.
In applying for APICS Certification Programs and as a condition for receiving certification through one of APICS Certification Programs, you expressly agree and consent (opt-in) to ASCM disclosure of Certification Information to third parties through the CVT. You further understand and expressly agree that the CVT is an integral part of APICS’ Certification Programs and that receipt of any APICS certification, and continued good-standing in the Certification Program is conditioned upon your agreement to such disclosure.
ASCM may also share your Personal Information with other ASCM offices or ASCM subsidiaries in the country in which you reside and in other countries.
In addition to the other disclosures stated herein, ASCM may share your information in the following ways:
We have set out below, in a table format, a summary of the ways we plan to use your personal information, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal information for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal information where more than one ground has been set out in the table below.
Purpose / Activity |
Type of data |
Lawful basis for processing including basis of legitimate interest |
To register you as a new customer or member. |
(a) Identity (b) Contact |
Performance of a contract with you |
To register you for ASCM events, conferences, programs and courses. |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications (e) Financial (f) Transactional |
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated, to study how customers use our products and services, and to allow audits by third-parties who provide services to us and who provide direct marketing services of our products and services to you) |
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us |
(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us, to study how customers use our products and services, and to allow audits by third-parties who provide services to us and who provide direct marketing services of our products and services to you) |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (c) Managing APICS member services. (d) Administering, maintaining monitoring, and managing APICS certifications, and related examinations and programs. |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications (e) Financial (f) Transactional |
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To enable you to partake in a prize draw, competition or complete a survey |
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) |
To fulfill contractual obligations, and to administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
(a) Identity (b) Contact (c) Technical |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise) (b) Necessary to comply with a legal obligation (c) Allow audits by third parties with whom we have contractual obligations to provide services to you who provide us with direct marketing services of our products and services to you. |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical |
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences |
(a) Technical (b) Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about goods or services that may be of interest to you |
(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications |
Necessary for our legitimate interests (to develop our products/services and grow our business) |
ASCM will regularly self-assess its compliance with all applicable law regarding Personal Information that is received from the EU and Switzerland. ASCM statement on verification and related self-assessment procedures is available to you upon request.
ASCM makes readily available independent recourse mechanisms by which your complaints and disputes are investigated and expeditiously resolved at no cost you. Please direct any inquiries or complaints regarding our compliance to the point of contact listed in the “Contact Us” section below. If we do not resolve your complaint within 45 days, you may submit your complaint free of charge to JAMS using this link: https://www.jamsadr.com/eu-us-privacy-shield. ASCM has designated JAMS, an alternative dispute resolution provider in the United States. The JAMS dispute resolution process shall be conducted in English. A binding arbitration option will also be made available to you at your request if you qualify for such option, in order to address your complaints not resolved by any other means.
In the event of any change to the ASCM Online Privacy Policy, notice of such changes will be posted on the ASCM website. Any changes to this Online Privacy Policy will become effective when we post the revised Online Privacy Policy on the ASCM website. Your use of the ASCM website following these changes means that you accept the revised Online Privacy Policy.
For any questions, comments, or further information concerning the terms of this Online Privacy Policy, or to request changes to your Personal Information, subject to such limitations as provided herein, please contact:
ASCM Customer Support
support@ascm.org
1-800-444-2742
1-773-867-1777