How to Make S&OP Truly Strategic
For a long time, I have wrestled with how to make sales and operations planning (S&OP) strategic. Not because it is difficult conceptually, but because S&OP maturity truly exists along a continuum. And the lion’s share of S&OP implementations I have observed are very tactical — reflecting low process maturity — and thus not poised to be strategic in their execution. I often wonder how business leaders can even begin to discuss building a more strategic S&OP process when so many organizations struggle with the most basic blocking and tackling. It’s like remodeling a kitchen when the foundation is crumbling.