Five Lessons from a Crisis

The global community has lived through some truly unbelievable events this year. It all began with a new strain of a deadly virus that most of us had never even heard of. This quickly expanded into hysteria purchasing, empty store shelves, and a bullwhip effect that caused disarray as suppliers and logistics partners contended with unforeseen demand. Meanwhile, we experienced prolonged periods of isolation, with many people having to figure out how to work remotely — if they were lucky enough to have a job that they could perform from the safety of their homes. Essential workers, on the other hand, put their health on the line to perform tasks that too often are taken for granted. Finally, astonishing levels of unemployment and the worst global economy since the Great Depression marked the COVID-19 pandemic as one of the most significant disasters of our time.