What is the difference between a certification, an endorsement and a certificate?
- Certifications are an evaluation against a predetermined set of industry standards for knowledge, skills or competencies and independent of a class, course or training provider. The credential requires maintenance, and post-nominal acronyms (Jane Smith, CSCP) are awarded.
- Endorsements are a recognition of an additional skill obtained as a result of a specific training or education program. Endorsements do not require maintenance, and post-nominal acronyms may be awarded.
- Certificates are a recognition of attendance and participation at a learning event or program. Certificates do not require maintenance, and post-nominal acronyms are not awarded.
Do I have to be an ASCM member to pursue a certification, endorsement or certificate?
No, membership is not required. However, ASCM members with a certification upgrade receive a discount on certification and endorsement exam fees, courseware materials and certificate programs. Nonmembers may register for exams after creating a free ASCM account online to obtain an ASCM ID. In addition, nonmembers can add membership to their cart at the time of purchase.
Can you provide a typical timeline to becoming certified?
This will vary depending on your study style and available time commitment. Please note the following:
- Once you purchase the Learning System, you have access for one year.
- An exam credit expires 6 months after purchase.
- An authorization to test (ATT) expires 6 months from purchase date, or 6 months from the date the exam credit was used.
Can I purchase the ASCM membership, certification upgrade and Authorization to Test (ATT) at the same time?
Yes, you are able to purchase the membership and certification upgrade at the same time as your Authorization to Test to receive the discount.
What payment options are accepted?
At this time, we only accept credit card and PayPal payments. All prices listed are in USD.
Can I purchase a certification or certificate product for someone else?
No, the purchase must be made under the account of the learner.
What's the benefit of a bundle purchase?
Purchasing a bundle gets you the learning system(s), exam(s), and in some cases, a free 2nd chance (retake) exam - at a discounted rate. If you’re not a current ASCM member with a certification upgrade, a one-year membership (or the certification upgrade) is added to the cost of your bundle purchase. The bundle does not include any instructor-support; it's just an easier and less expensive way to purchase the products you need to earn your certification.
What is the 2nd Chance Exam?
Select bundles contain a 2nd Chance Exam feature, which provides a free retake under qualifying conditions. To be eligible for the free retake under the qualifying terms of the 2nd Chance Exam, a candidate must meet all the following conditions:
- Redeem the exam credit assigned from that bundle for an ATT prior to the expiration
- Test within 180 days of redeeming the exam credit (subject to change)
- Receive a failing exam result for that attempt (absent or no-show exam results do not qualify)
The free retake will be awarded in the form of a six-month ATT.
How do I find pricing for the instructor-led or instructor-assisted classes?
Please visit the partner's website for information on those courses. You can find a local partner here.
If you're looking to run a private class for your company, please complete the form here.
If I want to take a class (instructor-led or instructor-supported), should I buy a bundle first?
We recommend that you sign up for the class first so you know what is included in that purchase. Many classes include some materials, exams or both.
How are APICS certification exams scored?
The Scaled Score Document explains the use of a scaled score system for reporting test performance.
Why does the exam content seem different than the courseware content?
Certification and education, or courseware, serve different purposes but are closely related to provide an individual with the knowledge, skills and proof of competency in a given job role. For more information about the relation between certification and education, please refer to the Exam Content vs Courseware document.
How long does it take to prepare for a certification exam?
That is very dependent on the individual taking the exam! On average, we recommend 100 hours of study time to pass each certification exam.
How can I provide feedback after taking an exam?
All candidates have the opportunity to provide direct unfiltered feedback by using the feedback option at the end of the exam survey. In addition, you may send your feedback to email@example.com.
Can I see the questions and answers on my exam after I test?
No, it is a testing industry best practice to not provide this information to candidates. The exam content and any test-related materials are confidential and not available for review.
How can I dispute my exam results?
Candidates may dispute an APICS Credential action, decision, or determination due to:
- an inability to successfully pass the credential examinations.
- A candidate may appeal if they believe the content of an exam item/answer is incorrect, which may have contributed to that candidate’s failure to successfully pass the credential examination.
- an inability to satisfy a credential maintenance requirement outlined within the APICS Certification Maintenance Handbook.
- disciplinary action taken by ASCM.
Candidates are not eligible to appeal based on external factors. Externals factors are reviewed under a non-appeal process requiring the candidate to contact Pearson VUE (https://home.pearsonvue.com/apics/contact) to generate an incident report for resolution. ASCM will not adjust your score based on external factors. “External factors” include, but are not limited to, activities such as technical difficulties during exam, equipment malfunction, internet instability, the candidate’s inadvertent or intentional decision to leave the view provided by the candidate’s computer’s webcam or any personal matters.
Please note that ASCM does not release exam questions, exam answers or candidate responses, in order to protect the security of the exam.
To dispute exam results, candidates must provide a specific reason for their dispute and submit a formal appeal to firstname.lastname@example.org.
Are exam purchases refundable?
ASCM bundled products, exam credits and ATT examination fees are nonrefundable and nontransferable.
Are there maintenance requirements for the certification programs?
To preserve the integrity and value of APICS certification programs, all designees must meet certification maintenance requirements. The APICS certification maintenance program allows designees to acquire ongoing knowledge in their field and demonstrate a commitment to lifelong learning through professional development activities. Visit apics.org/maintenance for specific maintenance requirements and submit a maintenance application.
How can I obtain verification of my certification?
Visit apics.org/verification and search for your name. The status of your certification(s) will appear in the results. If your employer requires a recognition letter, complete the certification recognition letter template, which can be found in My Account.
How can I confirm that my email and mailing address are current?
Access your ASCM profile by logging into My Account, or contact Customer Support at email@example.com, 1-800-444-2742 or +1-773-867-1777.
How does ASCM ensure certification content reflects current industry trends and is relevant for today’s work environment?
ASCM certification follows an industry best practice standard for high-stakes certification programs to evaluate the job roles of supply chain management practitioners and identify how tasks, skills and knowledge evolve over time. The Job Task Analysis (JTA) evaluation is conducted for APICS certification programs every 3-5 years through an extensive international research project. Qualitative and quantitative results are reviewed by a panel of industry subject-matter experts who change content as outlined in the Exam Content Manual based on the research data.
I’m logged in to take my test but cannot complete it due to my proctor did not sign in, unexpected system issues, etc.
Immediately contact PEARSON VUE at 866-583-8949 to open a case
Please note that it can take up to 14 days to process your request
Once it is processed a resolution will be issued
If you have a case number and it is within 14 days contact Pearson Vue directly, if it is passed 14 days, please contact our support team for further assistance.
How can I extend access to my online learning system materials?
To extend your access you must purchase and schedule your exam. Once it is scheduled, contact our support team with those details and it will automatically be granted to that date.
Can I request my online learning system without the hard book materials?
No, the learning system order includes hard copies which includes a shipping charge for the materials.