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Eliminate Supply Chain Hurdles by Being a Good Customer: Encore Presentation

July 12, 2022

1:00 PM CT

Fascinating recent changes in strategic thinking, communications, relationships and practices are enabling supply chain organizations to excel. Discover how to handle organizational relationships at different tiers and of different sizes, earn preferential treatment from key suppliers, be a good customer, and manage your firm's role in a multi-tier supply chain.

Topic Areas

Operational Excellence

Certification Maintenance

Qualifies for Certification Maintenance

This presentation also details a proven process for realizing the critical issue of cybersecurity. Note: This session originally aired as part of the 2021 ASCM CONNECT Annual Conference. If you received maintenance points for attending the original session, you do not qualify for additional points.


Nicholas Little

Nicholas Little

Director, Railway Education, Michigan State University

Nicholas Little is director of railway education at the Eli Broad College of Business at Michigan State University. He is also a member of its Executive Development Programs group, specializing in customized programs and global supply chain client relationships.

Steven A.  Melnyk

Steven A. Melnyk

Ph .D.

Professor of Supply Chain Management, Michigan State University

Steven Melnyk, Ph.D., is a professor of supply chain and operations management at Michigan State University. His research focus includes supply chain risk and resilience, strategic supply chain management, behavioral research, and certified management standards.

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