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ASCM Return Policy

You may return your APICS Learning System to the address below for credit within 30 days of the original ship date under the following conditions:

  • It is still in its original condition with the shrink wrap intact, such that it can be shipped and accepted by another purchaser; AND
  • The online component has NOT been activated.
  • You did not purchase the CPIM or CLTD Prep and Exam Bundle. No component of the bundle is refundable, returnable or transferable.

Please enclose a copy of the original invoice to ensure the refund is issued correctly and is processed in a timely fashion. You will receive a credit for the price of the Learning System to the original form of payment you provided. We do not issue credit for any shipping charges.

You may not return your APICS Exam Credit or Authorization to Test.

If you have questions, contact APICS Learning System customer care at 888-266-9079 (US, toll-free), +1-651-905-2664 (outside US), or email

APICS Learning Systems Customer Care
Ship return to:
APICS Learning System Distribution Center
2975 Lone Oak Drive #180
Eagan, MN 55121 USA

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