“Smart Operations” has replaced the former “Make” or “Manufacture” process in the new Digital Capabilities Model (DCM) for Supply Networks. Smart operations augments physical labor and human intelligence through artificial intelligence and machine learning-based technologies, ultimately driving significant improvements in speed, agility, cost, service, quality and innovation.
In this session, Deloitte’s Viswanath Vadakkath,examines how to unlock new efficiencies through more connected, agile and proactive operations.