This site depends on JavaScript to run. Please enable it or upgrade to a modern browser that supports it.

Supply Chain Workplaces in a Post-Pandemic World

August 10, 2021

1:00 PM CT

Gain insight into the challenges various areas of supply chain face when tasked with keeping workers safe during a global crisis.

Topic Areas

Operational Excellence

Certification Maintenance

Qualifies for Certification Maintenance

The COVID-19 pandemic rattled the workplace, forcing many to work from their homes in the interest of safety from a deadly virus. Now as vaccination rates rise and the pandemic subsides, many workplaces are struggling to find the right balance between a return to the office and allowing employees to work remotely.

To learn more about the impact of this predicament on the supply chain world, tune in to our panel of experts who will break down what we can expect to see in the post-pandemic supply chain workplace.


Amy Augustine

Amy Augustine


Director of Network Supply Chain and Indirect Procurement , U.S. Cellular

Amy Augustine, director of network supply chain and indirect procurement for U.S. Cellular, oversees a team leading the small cell deployment strategy along with indirect procurement activities. Amy has held various roles within supply chain and has worked at U.S. Cellular more than 10 years. She has a particular interest in how 5G technology can transform the future of supply chain. Earlier in her career, she spent 10 years in the consulting industry working for KPMG, BearingPoint and the Revere Group. Amy currently serves on the ASCM Research, Innovation and Strategy committee and holds CSCP certification. She earned a B.S. in applied science from Miami University of Ohio, and an MBA in operations management and international business from Loyola University in Chicago.

James D. Hess

James D. Hess


Global Supply Chain Manager, Google

James D. Hess, CSCP, serves on the Association for Supply Chain 2021Board of Directors and is global supply chain manager of audiovisual and IT hardware for Google, where he has worked for eight years. He is responsible for the world’s largest fleet of AV and collaborative IT assets, composed of 20,000 connected locations in more than 200 countries. He manages the production and delivery of AV assemblies, the lifecycle entry of proprietary technologies, and fleet sustainment to retirement. Prior to Google, he served in the U.S. Army for more than 20 years, climbing to the rank of colonel: director of operational sustainment. He holds a bachelor’s degree in history and communications from the University of Toledo, a master’s degree in logistics management from the Florida Institute of Technology, a master’s degree in military studies from the United States Marine Corps University, and an MBA from the Thunderbird School of Global Management.

Pedro Neto

Pedro Neto

Analytical Business Consultant

Hewlett Packard

Pedro Neto is an analytical business consultant at HP where his professional passion is to model complex decisions and recommend actionable insights to stakeholders. His areas of interest include decision analysis, supply chain analytics, network optimization, mathematical modeling, forecasting, electric power networks and game theory. He holds a Ph.D. in operations research and industrial engineering from Penn State University.

Matthew Talbert

Matthew Talbert


Senior Manager of Research, Association for Supply Chain Management

Matt Talbert is a senior research manager at ASCM and serves as the liaison to the Research, Innovation and Strategy Committee (RISC), and leads the organization in supply chain industry thought leadership. Matt plays a key support role in external research and leads the effort to collect data and produce the report for the Supply Chain Career and Compensation Report. He earned his bachelor of arts degree in political science at the University of Iowa and a MPA from Roosevelt University.

Use of Cookies

We use cookies to personalize our website’s content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.