Tamer Group chose to partner with ASCM and its Middle Eastern partner Muhakat to leverage educational opportunities that meet all of these objectives.
Tamer Group’s transformation journey officially started in December 2020 when the company identified its strategic supply chain pillars and refreshed the key performance indicators within each pillar that needed attention. The company then started working with ASCM in 2021 and ultimately became a corporate member.
The company soon participated in a litany of ASCM educational offerings:
The Tamer Healthcare subsidiary team participated in CLTD training to help the company reach its goal of improving its logistics and distribution operations.
Company leaders leveraged this training to help the company benchmark against its competitors and to give the company a framework for pursuing supply chain improvements that allow the company to offer better customer service.
This training gave Tamer Group employees a better understanding of an effective S&OP process and the tools to implement a monthly meeting cadence.
Tamer Group employees gained additional supply chain knowledge from various modules in the Foundations of Supply Chain Management series as well as public APICS certification programs for Certified in Planning and Inventory Management, Certified Supply Chain Professional, and Certified in Logistics, Transportation and Distribution. At the corporate level, the organization has completed its SCOR benchmarking and plans to conduct a Digital Capabilities assessment and earn the ASCM Enterprise Certification for Sustainability in 2023.
The APICS CLTD program helped Tamer Group achieve its desired logistics and distribution improvements:
Tamer Group reduced its cold-chain losses after reengineering its cold-chain handling and digitizing and improving its temperature system.
Fleet utilization improved after the company implemented a proper fleet utilization structure and a last- mile delivery system that monitors drivers’ activities during their journeys and collaborates with customers.
The organization achieved a yearly savings of 2 million Saudi riyals (or about $532,000) after converting a warehouse facility to a purely stockless depot leveraging a cross-dock model.