COVID-19
COVID-19 update
ASCM continues to monitor the rapidly changing situation related to the spread of COVID-19. We understand that concerns for health, safety, and the impact on meeting attendance, among other issues, are affecting our members.
Absent federal travel restrictions and/or local, state, or regional decisions to close venues, ASCM CONNECT has not canceled this meeting at this time. Our top priority is the health and safety of all participants and we will follow any protocols that are provided by the World Health Organization and the Centers for Disease Control and Prevention. If there are any changes to event schedules, we will provide information to registrants about virtual options that may be available and/or other specific details.
Please note that due to the ongoing uncertainty regarding COVID-19, ASCM CONNECT will not charge a cancellation fee if you decide to not attend an in-person event based on concerns around your health or travel.
For information on policies pertaining to events, please contact our team at 1-800-444-2742 or support@ascm.org.
ASCM CONNECT
Cancellation Policy
ASCM is waiving all cancellation fees through Thursday, August 13, 2020. Requests for cancellation of registration must be made in writing via email to ascm_registration@goeshow.com or via mail to 5 Executive Court, Suite 2, South Barrington, IL 60010, on or before August 13, 2020.
Registrants unable to attend may send a substitute. If the Substitute is not a member of ASCM, the non-member fee will be required. ASCM will be waiving all substitution fees through Thursday, August 13, 2020. Substitutions must be made in writing via email to ascm_registration@goeshow.com or via mail to 5 Executive Court, Suite 2, South Barrington, IL 60010. Substitution requests submitted after August 13, 2020 will carry a $100 processing fee and will be allowed through August 30, 2020.
Refunds will not be given for a failure to attend, late arrival, unattended events, or early departures. No refunds will be allowed after August 13, 2020.
No refunds or cancellations will be given for membership purchases.